Shipping policy

Shipping Policy

Pink Aura Boutiques XO – Shipping Policy

Thank you for shopping with Pink Aura Boutiques XO 💕
We partner with trusted fulfillment suppliers to deliver your items directly to your doorstep. Please review our shipping details below before placing your order.

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Order Processing Time

Orders are processed within 1–5 business days (Monday–Friday, excluding holidays).

Once your order has been processed, it will be shipped to the address provided at checkout. Processing times may be longer during holidays, promotions, or periods of high demand.

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Shipping Times

Estimated delivery times vary depending on supplier location and product availability:

• United States: 7–20 business days
• International Orders: 10–25 business days

Please note these are estimated delivery windows, not guaranteed delivery dates.

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Tracking Information

Once your order ships, you will receive a tracking number via email. Tracking updates may take 2–5 business days to appear depending on the carrier.

If you do not receive tracking within 7 business days after ordering, please contact us at pinkauraboutiques@gmail.com

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Multiple Package Shipments

Because we work with multiple suppliers, items in the same order may:

• Ship separately
• Arrive at different times
• Come in different packaging

This is normal for dropshipping orders.

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Shipping Costs

Shipping costs (if applicable) are calculated at checkout and displayed before payment is completed.

Occasionally, we may offer free shipping promotions for select products or limited-time offers ✨

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Address Accuracy

Customers are responsible for providing correct shipping details at checkout.

Pink Aura Boutiques XO is not responsible for orders shipped to incorrect addresses provided by the customer. If an address error is noticed, please contact us within 12 hours of placing your order.

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Delayed or Lost Shipments

While most orders arrive within the estimated timeframe, delays can occur due to:

• Carrier issues
• Weather conditions
• Customs processing
• High seasonal demand

If your order has not arrived within 30 business days, please contact us so we can investigate and assist you.

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Customs, Duties & International Taxes

International customers may be responsible for customs fees, duties, or import taxes depending on their country’s regulations. These charges are not controlled by Pink Aura Boutiques XO.

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Order Changes & Cancellations

Orders may only be modified or canceled within 12 hours of purchase. After this period, orders enter processing and cannot be changed.

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If you have any shipping questions, please contact us at:

pinkauraboutiques@gmail.com

We appreciate your support and thank you for shopping with Pink Aura Boutiques XO 💖